Our Commitment to Security
Security is fundamental to how we build and operate our platform. We implement industry-standard practices to protect your data and maintain your trust.
Enterprise Security and Modern Architecture
Infrastructure Security
- SOC 2 Type II compliant infrastructure
- End-to-end encryption (TLS)
- Multi-tenant data isolation
- Multi-factor authentication
- 24/7 security monitoring
Application Protection
- Secure coding standards & OWASP guidelines
- Server-side input validation
- Intelligent rate limiting
- OAuth 2.0 integrations
- Automated dependency scanning
Data & Privacy
- Data minimization practices
- PCI DSS Level 1 payments
- User data export & deletion
- Automated backups
- 99.9%+ uptime SLA
Infrastructure & Data Protection
Enterprise-Grade Infrastructure
Our application runs on tier-1 cloud infrastructure providers that maintain SOC 2 Type II compliance and industry-leading security certifications.
Encrypted Communications
All data transmitted between your browser and our servers is encrypted using modern TLS protocols. Data at rest is encrypted using industry-standard algorithms.
Access Control
Multi-tenant architecture ensures complete data isolation between organizations. Users can only access data within their own organization, enforced at the database level.
Secure Authentication
User authentication is handled by our infrastructure provider's battle-tested authentication system, with support for multi-factor authentication (MFA).
Defense in Depth
Multiple Security Layers
Multiple layers of security controls protect against common web vulnerabilities including cross-site scripting (XSS), cross-site request forgery (CSRF), and injection attacks.
Rate Limiting
Intelligent rate limiting protects against abuse and ensures service availability for all users.
Input Validation
All user inputs are validated and sanitized on the server side before processing.
Secure Integration Architecture
Third-party service connections use OAuth 2.0 authentication with encrypted credential storage. Tokens are automatically refreshed and can be revoked by users at any time.
Payment Security
PCI Compliance
Payment processing is handled by our payment provider, a PCI DSS Level 1 certified service provider. We never store credit card information on our servers.
Tokenization
Sensitive payment data is tokenized and processed entirely within our payment provider's secure environment.
Privacy & Data Management
Data Minimization
We collect only the data necessary to provide our service.
User Control
Users maintain full control over their data and can delete their accounts at any time through the application interface.
Clear Permissions
Third-party integrations request only the minimum permissions required for functionality.
Development & Operations
Secure Development Lifecycle
We follow OWASP guidelines and secure coding standards throughout our development process. All code undergoes mandatory code review, and we implement protections against common vulnerabilities including injection attacks and authentication issues.
Security Testing
Regular security testing and validation of our application against known vulnerabilities. We employ both automated scanning and manual security reviews to identify and address potential issues.
Continuous Monitoring
24/7 monitoring of application health, security events, and anomalous behavior with automated alerting and incident response procedures.
Vulnerability Management
Automated dependency scanning, regular security audits, and prompt patching of identified vulnerabilities. We maintain separate development, staging, and production environments.
Business Continuity
Automated Backups
Regular automated backups ensure data durability and recoverability.
High Availability
Our infrastructure providers offer 99.9%+ uptime SLAs with automatic failover capabilities.
Report Security Issues
We value the security research community and welcome reports of potential vulnerabilities.
How to Report
If you discover a security issue, please email us at security@etropo.com
Our Commitment
Please Don't
Our Security Practices
Sub-Processors
We rely on industry-leading service providers for infrastructure, database, authentication, and payment processing - all of which maintain rigorous security certifications and compliance standards.
For complete list of subprocessors reach out to: security@etropo.com
Security Posture
This page is reviewed and updated quarterly to reflect our current security practices.
Last updated: October 2025
For security inquiries: security@etropo.com